The History of Overhyped Building Innovations Offers Lessons for Today’s Home Builders Every few years, the home building industry declares a new technology or process the next revolution. From software platforms that would eliminate supply chain waste to modular construction systems that would replace site-built homes, these promises have a pattern: grand visions, heavy investment, […]
When Mark Boyce and Dan Horner co-founded True Homes in 2007, they did not simply write a business plan. They spent an entire year developing an integrated methodology for running a home building company, one that would eventually earn the company the 2019 National Housing Quality Award Gold distinction. Their approach demonstrates how home builders
Introduction Turning a basement into finished, livable space is one of the most sought-after home improvements. Homeowners view the lower level as a destination for entertainment, extra bedrooms, home gyms, and in-law suites. For builders, this presents both opportunity and engineering challenges. Transforming a raw foundation into conditioned living space requires navigating technical obstacles that
Why Customer Service Must Extend Beyond the Warranty Period The moment a home buyer closes on their new house, many builders consider the job done. But the most successful builders know that closing day marks the beginning of the most important phase of the customer relationship. The warranty period is not the finish line. It
For more than a decade, J.D. Power and Associates has been a fixture in the home building industry, measuring customer satisfaction through syndicated studies across dozens of metropolitan markets. What began as an automotive research firm has become a household name in residential construction, yet builders remain sharply divided on whether the J.D. Power effect
How a Three-Builder Approach Delivers Quality in Home Construction Quality in home building is not an accident. It is the result of deliberate systems, careful inspections, and processes that create accountability at every stage of construction. For many production builders, achieving consistent quality across dozens or hundreds of homes each year remains a persistent challenge.
Today’s home buyers are more discerning than ever. They have seen countless online listings. They have toured multiple communities. And they know instantly whether a home feels like a genuine living space or just another showroom. For builders, the model home is the single most important sales tool. It does not just display square footage.
Every home builder has stories about clients who make the construction process significantly more complicated through demanding personalities or unrealistic expectations. When conflicts arise, finding a resolution can be smooth and speedy, or it can result in headaches that ripple through the entire project. The reality is that the builder-client relationship is a long-term commitment,
In an industry where boom-and-bust cycles are the norm, Barratt American stands out as a home builder that not only survived the roughest housing markets but did so without laying off a single employee. Operating in San Diego and the Inland Empire, two of the most challenging housing markets in the United States, the company
Basements have evolved far beyond dark storage rooms and laundry areas. Today’s home builders recognize that a well-designed lower level can become one of the most desirable spaces in a home — a media room, wine cellar, guest suite, or multigenerational living area. As finishing a basement for living space becomes more popular, builders are
